Meet Case Manager Kimberly Hernandez
How long have you been with EA? What roles have you had?
14 months. My responsibilities include providing ongoing case management, conducting regular client check-ins and unit inspections, assisting clients with employment searches and educational goals, and ensuring compliance with AB 12 requirements. I also support clients with budgeting, financial responsibility, housing stability, and connecting them to appropriate community resources, services, and transportation when needed.
Additionally, I monitor clients’ overall well-being, including their emotional, mental, and physical needs, while encouraging independence, accountability, and personal growth. I collaborate with social workers, property management, and other service providers to address client needs, resolve housing concerns, and promote successful outcomes.
What originally made you want to work with EA?
Coming from a background working with elementary-aged children, I wanted to explore a different age group and was drawn to the opportunity to work with young adults transitioning into independence. I recognized that ages 18–20 can be a challenging and complicated time in life, especially for youth who may not have a strong support system. I wanted to make a meaningful difference in their lives by helping them navigate these challenges, build confidence, and develop the skills they need to become independent. Since joining EA, I have realized how important it is to be a consistent, supportive person they can rely on. Knowing that some of my clients may not have anyone else to turn to motivates me to show up for them, advocate for their needs, and remind them that they have someone in their corner who genuinely wants to see them succeed.
Describe what your best day on the job looks like.
My best day on the job is when I can see that my clients are making progress toward their goals, whether it’s finding a job, staying on track with school, or becoming more independent. Even small accomplishments make a difference, and knowing that I can be a source of support for them makes my job rewarding.
What do you wish people knew about working in your field?
I wish people understood that working in this field takes patience, understanding, and the ability to meet each young person where they are. Many youths transitioning out of foster care are navigating adulthood without the guidance, role models, or support systems that others may have. Building trust and keeping them engaged can be challenging, especially when they are still figuring out their own path.
How do you practice self care?
I practice self-care by making time for myself and prioritizing my mental and physical well-being. Whether that means taking a mental health day when needed, going to the gym, or enjoying my hobbies, I try to make sure I’m taking care of myself outside of work. I believe maintaining a healthy balance is important so I can recharge, stay grounded, and continue showing up as my best self both personally and professionally.
What's a hidden talent you have, or something about yourself that would surprise most people?
I wouldn’t say I have a hidden talent, but something people may not know about me is that I’m a twin!